Privacy Policy
Last Updated: January 15, 2025
At TurboEvolve, we take your privacy seriously. This document explains how we handle your personal information when you interact with our database programming education platform.
We operate under Taiwan's Personal Data Protection Act and international privacy standards. If something here doesn't make sense or you want more details, reach out to us directly.
Information We Collect
When you use our platform or contact us about our database programming courses, we gather certain information. Most of it you give us directly, but some comes from how you interact with our site.
Direct Information
- Name and contact details when you fill out forms or register for program information
- Educational background if you share it during consultations
- Professional experience related to database work or programming
- Communication preferences and course interests
- Payment information when enrolling in paid programs (processed through secure third parties)
Technical Data
Our servers automatically log some technical details. This includes your IP address, browser type, which pages you visit, and how long you stay. We use this to understand traffic patterns and fix technical issues.
We don't sell your data to third parties. Period. Your information stays with us or goes to service providers who help run our platform under strict confidentiality agreements.
How We Use Your Information
Everything we collect serves a specific purpose tied to making your experience better or keeping our platform running smoothly.
| Purpose | Data Used |
|---|---|
| Program enrollment and administration | Contact info, educational background, payment details |
| Course material delivery and support | Email, learning progress, technical questions |
| Platform improvement | Usage patterns, technical logs, feedback |
| Marketing communications | Email, course interests (with your consent) |
| Legal compliance | Transaction records, identification data |
We send marketing emails only if you've opted in. You can unsubscribe anytime through the link at the bottom of any promotional message. We'll still send essential emails about your enrollment or account, though.
Data Storage and Protection
Your information lives on secure servers in Taiwan and occasionally in cloud infrastructure that meets international security standards. We use encryption for sensitive data both in transit and at rest.
Our team follows strict access protocols. Only people who need your information to do their jobs can see it. We log all access to personal data and review these logs regularly.
Security Measures
- SSL/TLS encryption for all data transmission
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Automated backup systems with encrypted storage
- Incident response procedures for potential breaches
Despite our precautions, no system is completely secure. If we detect a breach affecting your personal data, we'll notify you within 72 hours as required by Taiwan law.
Your Rights
Taiwan's Personal Data Protection Act gives you substantial control over your information. Here's what you can do and how to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 15 days.
Correction Rights
If something's wrong or outdated, tell us. We'll fix it promptly and notify anyone we've shared that data with.
Deletion Request
Ask us to delete your data unless we have legal obligations to keep it (like financial records for tax purposes).
Processing Restrictions
Limit how we use your information while we verify accuracy or resolve a complaint you've raised.
Data Portability
Get your data in a structured, machine-readable format to transfer to another service provider.
Objection Rights
Object to processing based on legitimate interests or for direct marketing purposes at any time.
To exercise any of these rights, email us at contact@turboevolve.dev with your full name and the email address associated with your account. We'll verify your identity before processing the request.
Third-Party Services
We work with external providers for specific services. Each one has access only to the data they need to perform their function.
Current Service Providers
- Payment processors for handling course fees and transactions
- Email service providers for sending course materials and updates
- Cloud hosting services for platform infrastructure
- Analytics tools to understand how people use our site
- Customer support platforms for managing inquiries
All third-party providers sign data processing agreements with us. They can't use your information for their own purposes or share it with others without our explicit permission.
When you click external links on our site, those websites have their own privacy policies. We're not responsible for how they handle your data once you leave our platform.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by Taiwan law.
| Data Type | Retention Period |
|---|---|
| Course enrollment records | 7 years after completion (tax requirement) |
| Marketing communications data | Until you unsubscribe, then 90 days |
| Technical logs and analytics | 12 months, then anonymized |
| Support correspondence | 3 years after last interaction |
| Account information (inactive) | 2 years, then deleted with notice |
When we no longer need your data, we delete it securely. This means overwriting digital files and destroying any physical records beyond recovery.
International Data Transfers
Most of your data stays in Taiwan. When we use international service providers, we ensure they meet adequate data protection standards through contractual safeguards.
If we transfer data outside Taiwan, we use standard contractual clauses approved by regulatory authorities or work with providers certified under recognized international frameworks.
You have the right to obtain information about the safeguards we use for international transfers. Contact us if you want details about specific transfers.
Children's Privacy
Our programs target adults and professionals. We don't knowingly collect information from anyone under 16 without parental consent.
If you're under 16 and interested in our database programming courses, have a parent or guardian contact us. If we discover we've collected data from a minor without proper consent, we'll delete it immediately.
Policy Updates
We review and update this policy periodically. When we make significant changes, we'll notify you by email if you're enrolled in a program or have an active account.
The date at the top shows when we last revised this document. Continuing to use our platform after updates means you accept the revised terms.
Major changes will include a summary explaining what's different and why we made the change. Minor updates (like fixing typos or clarifying existing practices) happen without notification.
Questions or Concerns
If something in this policy concerns you or you want to exercise your rights, get in touch with us directly.
Email: contact@turboevolve.dev
Phone: +886 4 3701 3020
Address: No. 110號, Zhongzheng Rd, Banqiao District, New Taipei City, Taiwan 220
We respond to most inquiries within 3 business days. For complex requests involving data access or deletion, allow up to 15 days for a complete response.